I can not get my online bill without an error message coming up “Authentication Failed ?
I want to make sure you’re able to access your online bills without getting an error message.
As of this time, there’s no reported issue about the issue you’re having. Let’s identify if this is a browser related matter
by pulling up your account using a private browser. Please follow the keyboard shortcuts below:
For Chrome, press Ctrl + Shift + N.
For Internet Explorer or Firefox, press Ctrl+Shift+P.
For Safari, hold down Command+Shift+N.
Give this a try and let me know if you’re experiencing the same issue. If so, feel free to reach out. I got your back. 🙂
On the off chance if you are still getting troubles then call customer service number +44 203 880 7918 (Toll- free). Resource link: