Error printing to Panasonic KX-P1124 ?

Error printing to Panasonic KX-P1124?

Jack07 Asked on April 8, 2019 in Printer.
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My system printer is an old style traction printer – Panasonic KX-1124. I’m a furniture maker and need to print full-size long curves for patterns.
I’m migrating from AutoSketch to AutoCAD 2002 and am getting an error trying to print.

When I hit the plot and select the KX-1124 AutoCAD gives me the message “Paper size in the layout is not supported by the selected plot device.
The layout will use the paper size specified by the plot device.”

When I check the properties the media source says the paper is 8-1/2 by 11 inches. Which is correct.
But under User Defined paper sizes/modify standard paper sizes, the 8-1/2 by 11 size shows a width of 17″ and height of 5.50″ Modifying that only allows changing the borders.

Please advise on how to change the printable area back to 8-1/2 by 11. I don’t have any problem with other application including my old AutoSketch apps.

On the off chance if you are still getting troubles then call printer customer service number  +44 203 880 7918  (Toll- free). Resource link:   
https://printercontactsupport.co.uk/panasonic-printer-support/

Steve07 Answered on April 8, 2019.
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